For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
Where to find formation documents or your operating agreement in the dashboard
1. Go to the **Company** tab in your doola dashboard.
2. Select **My Documents** (this section may also be labeled **Documents**).
All formation and tax documents are available in your dashboard under **Documents/My Documents** when available.
Official formation documents and the EIN confirmation letter are provided as downloadable digital copies in your doola dashboard. doola does not mail printed physical copies of formation documents or EIN confirmation letters.
If you cant find a specific document (for example, LLC formation documents, your operating agreement, EIN-related documents like an EIN confirmation/EIN letter, a signed **SS-4**, tax forms, or other important paperwork):
- Make sure youre logged into the correct account.
- Check your formation status if formation is still pending, documents may not appear yet.
- Documents may not be uploaded or available until state approval is complete.
- Documents may be missing due to processing delays or plan activation/plan setup.
- Once approved, you should see your Articles/Certificate and related PDFs available for download.
- EIN-related documents (when available) also appear in **My Documents/Documents**.
- Tax forms (when available) also appear in **My Documents**.
- EIN processing can take a few days to weeks.
- Where applicable, doola can provide an EIN fax confirmation and/or a PDF copy.
- Some banks may require an IRS-issued EIN letter as proof.
- Official IRS EIN letters (**CP575** or **147C**) must be requested directly from the IRS.
If a document you expect is missing from the dashboard, support can help you locate the digital copy.
If its still missing, contact support for official copies where applicable.
**If you request shared documents or tax filing copies (like Forms 1120 or 5472) to be uploaded to your doola dashboard and they are not present, this request will be escalated so an agent can manually upload them in the doola admin system. Please note that upload confirmation cannot be provided until this manual upload is complete by the support team.**