Mercury accounts: eligibility, documents, and rejection reasons

To apply for a [Mercury](https://mercury.com/partner/doola?irclickid=VMzT2vR-6xycTsJxqOWFlWTJUkpRTAXPYT%3AoyU0&irgwc=1&afsrc=1&ir_partnerid=4009982&ir_adid=1659379&ir_campaignid=19270) business account, you generally need a US-registered company, an EIN, a physical business address, and identification for qualifying owners. Mercury reviews each application, and meeting these requirements does not guarantee approval. ## Eligibility and verification Opening an account through [doola](https://www.doola.com) requires meeting Mercury's requirements, U.S. banking regulations, KYB/KYC verification, and Mercury's internal risk criteria. To qualify, you generally need: - A U.S.-registered business (LLC or C-Corp) - A valid EIN issued by the IRS - A physical address where you run your business (it can't be a registered agent address, a virtual office or a P.O. Box), with proof of address, such as a utility bill or bank statement - A clear description of your business, including any U.S. operations you expect within 6 months - Every owner with 25% or more ownership to pass ID verification (this threshold comes from federal beneficial-ownership rules that apply to banks). You'll need to submit: - Articles of Organization or Formation - Your IRS EIN confirmation letter - A passport or government ID for each owner with 25%+ ownership - Proof of your physical address (utility bill, bank statement, etc.). Even with everything in order, Mercury may still reject an application for reasons such as: - KYC mismatches, like a name or address inconsistency, a blurry ID, or an expired passport - Inconsistent business information across your state filing, EIN, and application - Business activity that Mercury or its partner banks consider unclear or high-risk - Country-of-residence restrictions (Mercury works with many international founders, but not all) - An EIN that hasn't yet fully validated in IRS systems - Missing or unverifiable proof of address - Internal compliance decisions Mercury is not legally able to disclose. These are decisions Mercury makes under federal banking law, not decisions doola makes. Still unsure about your next steps after reviewing these common reasons for a rejected Mercury application? Click the chat button in the bottom-right corner of this page or email us at hello@doola.com. We can review your documents, help you fix inconsistencies, and point you toward next steps or alternative banking providers, such as [Slash](https://www.doola.com/go-slash/).