For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
Why are my documents repeatedly flagged for missing items or incorrect information?
Before I can help further, could you please clarify which document is being flagged?
Is it your EIN letter , Operating Agreement , or State formation documents ?
Common reasons for repeated document issues include:
1. Information mismatches
Your EIN letter, operating agreement, state formation documents, and passport must match exactly (name, address, spelling, ownership). Even small inconsistencies can cause rejections.
2. Missing or outdated documents
Uploads may be missing pages, signatures, the official seal, or may not be the most updated version required.
3. Blurry or unreadable uploads
If any ID or document is low resolution, cropped, or partially blurred, verification systems may fail.
4. IRS or state records not yet synced
If your company was recently formed, government databases may not yet reflect your information, causing documents to appear invalid temporarily.
5. Extra verification required
Some cases require proof of address, clearer ID, or additional business information.
Once you confirm the specific document causing the issue, we can help resolve it quickly.
Please contact the doola team so we can review the document directly, identify the problem, and guide you through the fastest fix. We’re here to ensure your application moves forward smoothly.